Section 1
Acceptance of Terms
By accessing or using Void Arcade ("Platform"), including signing up for tokens, playing games, or purchasing a Season Pass, you agree to be bound by these Terms of Service.
If you do not agree to these Terms, do not use the Platform.
Section 2
Eligibility
- You must be at least 13 years old to use the Platform
- If you are under 18, you represent that you have parental or guardian consent
- Void Arcade reserves the right to suspend or terminate accounts that violate eligibility requirements
Section 3
Account Registration & Communications
When you submit your email to claim tokens or access features:
- You agree to provide accurate and complete information
- You consent to receive transactional communications related to your account
- You may receive promotional updates, which you may unsubscribe from at any time
- You are responsible for maintaining the confidentiality of your account access
SMS Communications: If you voluntarily provide a phone number and opt in, you consent to receive SMS messages related to your account, the Services, promotions, and game announcements. Message frequency may vary. Standard carrier message and data rates may apply. Reply STOP to opt out at any time. Consent to SMS marketing is not required to create an account or make any purchase.
Section 4
Tokens, Tickets & Virtual Items
- VOID Tokens (used to start a game) and Tickets (earned by playing and spent in the shop) are virtual digital items used within the Platform
- Tokens and Tickets have no cash value and are non-transferable
- Tokens and Tickets are not redeemable for real-world currency
- Tokens and Tickets may be modified, reset, revoked, or discontinued at our discretion
- Tokens and Tickets do not represent stored monetary value or property rights
- Void Arcade is not responsible for lost tokens or tickets resulting from user error, account misuse, or technical issues beyond reasonable control
Section 5
Season Pass, Billing & Subscription Terms
5.1 Subscription Structure
Void Arcade offers subscription-based access to premium features ("Season Pass"), including weekly and monthly billing options. By purchasing a Season Pass, you authorize Void Arcade to charge your payment method on a recurring basis. Subscriptions automatically renew unless canceled prior to renewal.
5.2 Cancellation
You may cancel your Season Pass at any time. Cancellation stops future billing with no penalties. Premium access continues until the end of the current billing period.
5.3 Refund Policy
Weekly Pass: refund requests within 48 hours. Monthly Pass: refund requests within 5 calendar days. Refunds may be denied if rewards have been granted, substantial gameplay occurred, or the request is abusive.
5.4 Leaderboard Rewards
Leaderboard rewards, when offered, are non-transferable, have no cash value and may not be exchanged for money. Void Arcade reserves the right to verify leaderboard integrity before issuing rewards.
5.5 Failed Payments
If a subscription payment fails, premium access may be suspended and the charge may be retried. Continued failure may result in cancellation.
5.6 Chargebacks & Payment Disputes
Initiating a chargeback may result in immediate account suspension, revocation of tokens and benefits, and potential permanent termination.
5.7 No Financial Investment
Season Passes, tokens, and competitive rewards are for entertainment purposes only. They do not constitute gambling, wagering, or financial investment.
Section 6
Fair Play & Conduct
You agree not to use bots, automation, cheats, or exploits; manipulate leaderboards; interfere with Platform functionality; or harass other users. Violations may result in suspension or termination without refund.
Section 7
Leaderboards & Competitive Integrity
Void Arcade includes competitive features such as rankings, scores, and leaderboards. Usernames, scores, and gameplay statistics may be visible to other users. Void Arcade reserves the right to review, adjust, invalidate, or remove scores if cheating or suspicious activity is detected. Leaderboard records and anonymized gameplay data may be retained even after an account is closed.
Section 8
Intellectual Property
All games, visuals, logos, designs, and platform materials are owned by Void Arcade or its licensors. You may not copy, reproduce, distribute, modify, or exploit content without written permission.
Section 9
Data Usage
Your information is used solely to provide Platform access, allocate tokens, manage leaderboards, process payments, send account communications, and improve Platform functionality.
Void Arcade does not sell personal data and does not use personal user data to train artificial intelligence models. Aggregated or de-identified gameplay data may be analyzed using automated tools, including AI-assisted systems, to improve gameplay balance and performance.
Section 10
Disclaimers
The Platform is provided "as is." Void Arcade does not guarantee uninterrupted service, error-free gameplay, or continuous availability. We reserve the right to modify or discontinue features at any time.
Section 11
Limitation of Liability
To the maximum extent permitted by California law, Void Arcade shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid by the user within the 30 days preceding the claim.
Section 12
Suspension & Termination
Void Arcade may suspend or terminate accounts for violating these Terms, cheating, fraudulent activity, payment abuse, or harassment. Termination due to misconduct results in no refund and potential forfeiture of tokens and rewards.
Section 13
Governing Law
These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of California.
Section 14
Changes to Terms
Void Arcade may update these Terms periodically. Continued use of the Platform constitutes acceptance of revised Terms.